How do I search the FAQ or website for information?

At the bottom of each page is a dark bar that contains a text box for typing in the word or words you are looking for. A search across the whole website will be done returning the results on a separate new page.

How does the online portion of the course work?

 For each chapter, you are required to complete the following: 

    1. Read the Chapter
    2. Do the questions at the end of the chapter (this is a GREAT study tool)
    3. Do the workbook assignments for that chapter
    4. Take the online chapter quiz
    5. Move on to the next chapter

 This method will help you master the material.

What computer software and hardware does the program require?

  • High Speed Internet Access
  • Video Camera
  • Speakers

Computer Software and Hardware
Browser: Firefox, version, 16.0 Minimum Version: Firefox 3 | Your Browser''s Version: Firefox 16.0

Supports Cookies


Supports JavaScript


Flash Player Detected, up to date
Minimum Version: Flash Player 10 | Your Version: Shockwave Flash 11.4 r402

  Pop up blocker disabled. (or at least set to allow Pop Ups from JB Learning)

Skype name should be appropriate such as LWaldock.
Once you set up an account request to be added to our list EOTP911
Email address -again please assure this is appropriate to be used on a resume.
This email address is being protected from spambots. You need JavaScript enabled to view it. is not professional. Somthing like This email address is being protected from spambots. You need JavaScript enabled to view it. is a much better option
Scanning capability of documents
If not possible you must ensure they are sent via USPS mail and can be tracked to ensure they are not lost-DO NOT SEND ORIGINALS
Printer Access
FISDAP Account- this is for scheduling clinical rotations and entering rotation data and
JB Learning Online Access

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Do I need fingerprints?


 Effective January 1, 2010

All initial EMS applicants (anyone not currently certified by the department at any EMS level) are required to submit their fingerprints through the Fingerprint Applicant Services of Texas (FAST) for Texas/FBI criminal history check beginning January 1, 2010. If you are unable to go to L-1 Identity Solution site, please contact your DSHS EMS regional office <> to receive a fingerprint card. The department recommends applicants complete their applications and fingerprints prior to completing the EMS course.

A person shall be disqualified from eligibility to acquire an EMS certification if the applicant is convicted of or placed on deferred adjudication, community supervision or deferred disposition for an offense committed on or after September 1, 2009, listed in Code of Criminal Procedure, Article 42.12, Sections 3g(a)(1)(A) through (H) as follows:

(1) murder; (2) capital murder; (3) indecency with a child; (4) aggravated kidnapping; (5) aggravated sexual assault; (6) aggravated robbery; 

(7) substance abuse offenses, as described in Health and Safety Code, Chapter 481, for which punishment is increased under:

(a) Health and Safety Code, §481.140, regarding the use of a child in the commission of an offense; or 

(b) Health and Safety Code, §481.134(c), (d), (e) or (f), regarding an offense committed within a drug free zone, if it is shown that the defendant has been previously convicted of an offense for which punishment was increased under one of those subsections;

(8) sexual assault. (9) An offense, other than an offense committed on or after September 1, 2009, for which the person is subject to register as a sex offender under Code of Criminal Procedure, Chapter 62.

All other criminal offenses NOT LISTED ABOVE are subject to a department review which may lead to denial, suspension, or revocation.


How do I apply for background check online for clinical portion of course?

Easy! Click Here:ID Cards & Background Checks and fill out the new user form. Please enter "EMS Online Training Plus" for the Organization field. If you need help with signing up for and obtaining a background check, please call Charlie at 214-447-1174. He can help with EOTP911 students.

 How often are the block/module exams?

Every 5 chapters, although there might be slight variance - depending on the material.

Where do I find the module/block exams?

They are online, just like the chapter quizzes. All of that is accessible through the website. If you don''t see them there, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Can I use my books during Non-Proctored Exams?

Short Answer : NO

Although there is little to nothing we can do to ensure you do not use your text or notes. We believe that this is counterproductive. Chapter Quizzes and Exams are Complete online via an honor system. Cadets are expected to create their own testing like conditions ( no smoking during examination, talking, music, disruptions such as phone calls or TV). Once you begin you may not save the examination and return to it at a later date.

Exams are timed giving you 1 minute per question to answer it and move onto the next question. individuals are expected to not use text books. Following this criteria will help to assist you in preparing for the NREMT cognitive written computer based exam and to succeed the 1st time they take the NREMT written exam at the Pearson View Test Site.

Are the chapter outlines, powerpoints and flashcards on the website just extras?

 Yes. Those are all additional teaching tools that each student can use to their advantage.

Where are the clinical rotations performed?

We have agreements with various facilities in the El Paso area. Other locations are always being considered and evaluated both in El Paso and around the state. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have questions about locations.

How long are clinical rotation shifts?

Shifts can be 8, 12 or 16 hours and sometimes run long. They usually start at 0700, 1000, or 1500 hours.

How about ambulance rotations?

 EMT-B''s are required to do 40 hours of ambulance rideouts. Occasionally more hours may be required. utilizes several ambulance services around the El Paso area and across the state. Shift times vary, but usually run 8-12 hours, although if an ambulance is busy, the shift could extend. UNDER NO CIRCUMSTANCES should a student leave an ambulance shift without contacting the EOTP911 coordinator if the shift is running long (nor can you leave early without contacting

Will I have to take another Skills Exam for the NREMT Certification?

EMR and EMT Candidates will complete their psychomotor NREMT skills proficiency exam during the Skills Session.

Advanced EMT candidates are required to take the NREMT psychomotor skills exam at an approved NREMT Advanced Test Site. Follow this link to locate an NREMT Skills test site

What Uniforms are required?

Uniforms are required for Skills Sessions and Clinical Rotations

  • Skill Session and Field Uniforms
    • EMS Cargo pocket type pants - Blue or Black. Brands can be 5.11, Dickies or any other BDU style pants *
    • Black Sturdy EMS Boots (Military Combat Boot style-Steel or composite toe not required but preferred and much safer) *
    • *Cost varies on Brand. Remember to ask if they have a student discount.
    • Collared Polo Style Shirt with School Cadet logo and Last name embroidered. Cost $25.00 (plus sizes 2x-5x cost a bit more)
    • Logo Vendor will be supplied upon registration.
  • Hospital/Urgent Care/ Clinical Uniform
    • Scrub set with School Cadet logo and Last name embroidered.
    • Emergency Medical Technician Candidates wear NAVY Blue Top and Bottom- Brand is Cadets Choice
    • Advanced EMT Students wear Red Scrub Tops and Navy or Black Scrub bottoms -Brand is Cadets Choice
    • Logo Vendor will be supplied upon registration.
    • *Cost varies on Brand. Remember to ask if they have a student discount.

Where do I get uniforms?

How do I schedule clinical/ambulance rotations?

Once you have completed all the didactic (book) portions of the class with an 80% grade or better and completed your skills sessions, we will schedule you for clinical and ambulance rotations.


Can I complete clinical rotations where I live or where I work?

Yes and NO

The NREMT requires all EMS Education Programs to be approved by the State they are operated in and each individual class to adhere to that States requirement. The Texas Department of State Health Services EMS Compliance Rule and Regulations require that all clinical rotations be completed in Texas. And that a written and approved clinical agreement be in effect between the Academy and the Hospital, Urgent Care Clinic, EMS Service or other relevant clinical sites.

We are willing to work with other agencies throughout Texas and will discuss option with individuals upon registration for the course. We do not guarantee that new clinical agreements can be achieved for students to complete their clinical rotations. If you require a location other than sites currently available and wish to seek approval for a different clinical site please discuss this with the program coordinator prior to enrolling and starting the course. Also ensure that you discuss this with your employer or site you are requesting first to explore their willingness to participate in becoming a clinical site for our program.


How do I know the program is credentialed with the state of Texas?

The Texas Department of State Health Services EMS Compliance approves all EMS Education Programs perTexas Administrative Code 157.32, EMS Education and Course Approval.Additionally all EMS courses are approved with an individual course approval # 30 days prior to the start of the class.These requirements then allow all successful candidates who complete our course and receive a Course Completion Certificate to apply to take the NREMT Exam and become National Registry EMT certified.Once NREMT certification is achieved then the individual may complete the application process to become State certified in the State of their choice.Each state has different rules for more information please

Our Continuing Education Program # is 600113 and our EMS Education Program # is 600020. To verify the status of the program at any time please visit the license # and the online search can verify the programs status.

If you have any questions about the programs approval to provide EMS courses please contact Raul Guerrero, EMS Specialist

EMS Compliance QA - South Group, via emailRaul.Guerrero (at) dshs.state.tx.usor 915-834-7709.

What does Online Hybrid Mean?

Didactic Material - Lecture is done by completing online Modules instead of a traditional classroom lecture setting.

Each Chapter - aka Lesson contains the following online tools to help you learn the material.

  • Work book exercises are completed to reinforce what you have learned.
  • Up to 10 hours of live Instructor Tutoring is available via Skype with no additional charge.
  • Individual Skype based or in person *Live Lectures are available for $20.00 per hour upon request.
  • Skills are introduced via videos and National Registry Skills Sheets.

Content Mastery is then assessed by an examination in the form of a quiz for each Chapter and Module Exams every 5 chapters. Midterm is taken after completion of Chapter 20 and the Final Exam which is **Proctored after completion of Chapter 40.

Chapter Quizzes and Exams are Complete online via an honor system. Cadets are expected to create their own testing like conditions to assist themselves in preparing for the NREMT cognitive written computer based exam. Exams are timed and individuals are expected to not use text books. This will help in preparing individuals to succeed the 1st time they take the NREMT written exam.

*El Paso location only

What Additional Resources are available to help me MASTER the Program Content?

  • Printed Materials
  • Text Book
  • Student Workbook
  • Lesson Outlines- located online which can be printed to follow and take notes with
  • Online Resources
  • Power Points
  • Flash Cards-Terms
  • Anatomy Review
  • Crossword Puzzles
  • Assessment and Care Review
  • Audio Book- mp3 format Great to listen to on the bus, car, plane or exercising
  • Case Studies
  • Chapter Pretests
  • Interactive Skills Drills
  • Practical Exam Prep
  • Medication Formulary
  • Medical Terminology
  • Skills Evaluation Sheets
  • Take a tour of a "live" sample chapter or lesson right from your desktop by clicking the "sandbox" link. Use the username psgdemo and password psgdemo to log in and take a tour. at

What additional fee''s are not covered by my tuition?

  • Clinical Uniforms
  • NREMT Cognitive Exam Fee''s
  • NREMT Advanced Skills Site Fee''s
  • State Certification Fee''s
  • Travel and Lodging to Skills Sessions and Clinical Rotations
  • Text Books with online access
  • Computer and Internet Access

How and When do I Register for the NREMT?

Visitwww.nremt.organd create a profile as soon as you register for the course. You can wait to pay for the exam after completing the course or pay the fee when you fill out the application.
Follow this link for step by step instructions on how to register:
Upon successful completion of the course within 7 working days the program will electronically approve you to take the NREMT Written Exam. If you have completed your skill exam within the program *this is only for the EMR and EMT levels this exam will also be approved by the E.O.T.P Program Coordinator online.

What is required for certification in my Home State?

Follow this link and click on your state to contact your State EMS Compliance Office and inquire what is required of your home state for certification after completing NREMT certification. Be sure to check to ensure that a course taken out side of your home state is acceptable for State Certification.


Questions not answered in FAQ''s?

This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the schedule for Skills and Clinical Rotations?

Our Motto is "Training When and Where YOU Need IT on YOUR Schedule"

Upon completion of your Didactic Program Midterm you should contact the Coordinator to request a skills and clinical rotation schedule. Please provide 2 weeks advanced notice to request skills/clinical dates.

How long are classes?

UPDATED 11/12/13

Course are available based on the individuals schedule, amount of work and hours you choose to apply to the program.
Individuals must start their course work within 15 calendar days from date of registration. Failure to do so, will result in the individual to be recycled into a new course number with an administrative fee of $150.00.


Course can be completed in a minimum of 3 weeks. Maximum time allowed is 6 months. Course Start Date is based on the first date the Cadet accesses the online course and ends no later than 6 months * from the start date.


Course maximum hours based on Standard Track is 260 hours in total which means the course could be completed in 5 weeks minimum if individual spent 8 hours each day working on program components. Maximum time allowed to complete the AEMT course will 9 months. Course start date will be based on first date the student logs in and begins course work on JB Learning Center and will end 9 months * from the start date.

*NOTE each course has a course number issued by the Texas Department of State Health Services EMS Compliance Division. The course number has a definitive expiration date. This means if course number expires Dec. 31,2013 then the Cadet must complete the course NLT (no later than) that date regardless of the maximum time allowed as stated above. This will be discussed at the time the individual registers if it requires discussion.

Examples below are based on a Maximum course time allowed of 9 months for the AEMT Program

Example A : Cadet registers for course on Feb 1, 2013 u2013Course End date would be October 31,2013
Example B : Cadet registers on September 4, 2013- Course End date would be December 31,2013 ( which is only 4 months) however the course
number enrolled in expires 12/31/2013 so all course work depends on the DSHS expiration date.
Example C : Cadet registers September 1, 2013 and does not log in and start program until October 25,2013- Course still ends December 31,2013

*Failure to log into online access portion of program due to not ordering books or any other reason unrelated to course website technical issues.
**IF the individual wishes to have the maximum amount of time allowed to complete course then they will be required to wait until they can enroll under a
new course number and wait for the new class to start.

Where do I take the Texas Jurisprudence Exam Course?

There are two sites we send students to. One is His courses are excellent, but come with a small fee for the jusriprudence course. is another site that offers a free course.



What Supplies are required?

Computer and internet (See FAQ #2, above)

  • EOTP Identification badges - issued only for EMT and AEMT cadets for clinical rotations.
  • Uniforms (EMT and AEMT cadets ONLY)* we have several vendors that will offer student discounts
    • Polo with CADET LOGO Embroidered and First Initial and Last Name
      • Cost $25.00-$35.00 ( based on size or rush fee in needed) Order form will be provided when you complete midterm and have paid a minimum of skills feeu2019s
    • Cargo Pocket style EMS Pants Navy Blue or Black
    • Scrubs for hospital/urgent care clinic rotations w/cadet logo
      • *we sometimes have loaner scrubs must be professionally laundered and press upon return.
      • Cost ranges from $30.00 - $50.00 depending on type if purchased
  • Shoes -
    • Sturdy Black Boots ( Composite or Steel toe advised but not mandatory)
    • Athletic Shoes for hospital u2013 must be solid color no neon.Crocks are acceptable however no holes or decorations allowed on them. And must have an ankle strap.
    • Clogs with open back not allowed.
  • Stethoscope
  • Trauma Scissors


Smart phone/IPAD or Tablet with WIFI access is not required but very helpful for clinical rotations documentation while you are at clinicals.

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